Privacy Policy – Puzzle Jewelry (פאזל תכשיטים)

Effective Date: 15.6.2025

Puzzle Jewelry LTD (חברת פאזל תכשיטים בע”מ) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: such as your name, email address, phone number, shipping address, and payment details — when placing an order or signing up.

• Order Details: information about products purchased, preferences, and customizations.

• Membership Data: if you join our Members Club, we collect basic profile information and purchase behavior for marketing and personalization.

• Device & Usage Info: including IP address, browser type, and browsing behavior through cookies or analytics tools.

2. Use of Information

Your information is used for the following purposes:

• To process and fulfill orders placed on the site

• To communicate with you regarding your order status or support inquiries

• To offer personalized product recommendations and upsell relevant products through our Members Club

• To send exclusive deals, updates, and marketing offers (only if you opted in)

• To improve website performance and user experience

3. Members Club & Marketing

When you register for the Puzzle Jewelry Members Club, we use your data to:

• Personalize future product offers based on your preferences and past purchases

• Provide early access to new products, deals, and special events

• Send email or SMS marketing messages (with opt-out available at any time)

Your data is not sold to third parties. Some data may be shared with reliable service providers (e.g., email platforms, analytics tools) only to enhance the experience and improve communication — under strict confidentiality agreements.

4. Data Sharing

We do not sell, rent, or trade your personal data.

We may share your data with trusted third-party services only for the following purposes:

• Order fulfillment (e.g., shipping providers)

• Secure payment processing

• Marketing communications (e.g., email tools like Mailchimp)

• Analytics and performance monitoring

All third parties we work with are contractually required to protect your information and use it only for the agreed-upon purposes.

5. Your Rights

You have the right to:

• Access and view your personal data

• Request that we update or correct your information

• Request to delete your account or data at any time

• Opt out of marketing communications (via email link or by contacting us)

To make a data-related request, contact us at pazeljewelry@gmail.com

6. Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss.

This includes:

• SSL encryption

• Secure payment gateways

• Limited access to sensitive information

7. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and tailor content. You can control or disable cookies via your browser settings.

8. Changes to This Policy

Puzzle Jewelry may update this policy from time to time. We recommend reviewing this page periodically to stay informed of any changes.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: pazeljewelry@gmail.com

• Phone: +972-52-969-6402

• Address: Tze’elim 108/4, Hadera, Israel